Refund Policy

At FAADOO, we take pride in producing high-quality food products using carefully selected ingredients and strict quality standards. Your satisfaction is important to us. 

 

Food Product Returns

Due to the perishable nature of our products and for food safety reasons, FAADOO does not accept returns on any food products once they have been shipped or delivered. We will work with you to make it right.

 

Damaged, Defective, or Incorrect Items

If you believe you received a damaged, defective, or incorrect product, we are happy to assist you.

Please contact us within 7 days of receiving your order by emailing us with the following information:

• Your order number

• Product name(s)

• Batch/Lot number (printed on the bottle)

• A brief description of the issue

• Photos of the product, if applicable

Our team will review your request and determine the appropriate resolution, which may include a replacement, store credit, or refund at FAADOO's sole discretion.

 

Refund Eligibility

Refunds are considered only in cases where:

• The wrong product was shipped.

• The product arrived damaged due to shipping.

• The product is determined to have a verified manufacturing or quality issue.

Refunds will not be issued for:

• Personal taste or flavor preferences.

• Products that have been opened or consumed, unless a verified quality issue exists.

• Orders with incorrect shipping information provided by the customer.

• Delivery delays caused by the shipping carrier.

 

Quality Commitment

Every batch of FAADOO products is produced under strict quality control standards. If you believe there is an issue with a specific batch, please include the batch/lot number in your email so we can investigate promptly.

 

Contact Us

For all refund or product quality inquiries, please contact us at:

Email: [Faadooit@gmail.com]

We strive to respond to all inquiries within 2–3 business days.

 

Policy Updates

FAADOO reserves the right to modify this Refund Policy at any time.